Zeger Media Release - Tuesday 14th September 2010
Monday, 24 January 2011 14:53
Dear Electrical Wholesaler,
Firstly, we at ESA would like to thank you for your support that has seen the Zeger range of Mini RCBO’s growing to be Australia’s Number 1 choice of Mini RCBO. It has been well documented that SAA recently withdrew their approval for a few Mini RCBO’s due to a technical difference.
We are proud to say that the Zeger Mini RCBO has not experienced this problem and has had a fault rate of just 0.05% which has been fantastic.
However, we feel now is the time to act in a prudent manner, therefore we are temporarily ceasing to process purchase orders of the Zeger RCBO whilst the whole industry is scrutinised by Energy Safe Victoria. Let me stress that there is no mandatory product recall or any safety concern with our Mini RCBO range. We await further clarification from Energy Safe Victoria.
Upon learning of an investigation by Energy Safe Victoria into the Mini RCBO market, the Management of ESA have decided to act wisely, taking a bold step so as to be transparent with our valued customers and end users. We understand this may result in Branches being short stocked for a short while; though we are sure you understand and appreciate our forthright actions.
Zeger will continue to be a dominant player in the Min RCBO market in the future, providing a good value for money, reliable Mini RCBO. However, for the long term success of our industry we need to be patient and follow the guidance of Energy Safe Victoria.
Again, this is not a mandatory recall or due to any fault in our RCBO, just a discretionary action on our part.
We look forward to our exciting range of T8 & T5 lighting due to be released soon as well as having this investigation into the entire Mini RCBO market finalised.
We thank you for your understanding in this matter and please do not hesitate to contact me at any time personally should you wish to clarify any matter.
Mr Stephen Low
Managing Director
Firstly, we at ESA would like to thank you for your support that has seen the Zeger range of Mini RCBO’s growing to be Australia’s Number 1 choice of Mini RCBO. It has been well documented that SAA recently withdrew their approval for a few Mini RCBO’s due to a technical difference.
We are proud to say that the Zeger Mini RCBO has not experienced this problem and has had a fault rate of just 0.05% which has been fantastic.
However, we feel now is the time to act in a prudent manner, therefore we are temporarily ceasing to process purchase orders of the Zeger RCBO whilst the whole industry is scrutinised by Energy Safe Victoria. Let me stress that there is no mandatory product recall or any safety concern with our Mini RCBO range. We await further clarification from Energy Safe Victoria.
Upon learning of an investigation by Energy Safe Victoria into the Mini RCBO market, the Management of ESA have decided to act wisely, taking a bold step so as to be transparent with our valued customers and end users. We understand this may result in Branches being short stocked for a short while; though we are sure you understand and appreciate our forthright actions.
Zeger will continue to be a dominant player in the Min RCBO market in the future, providing a good value for money, reliable Mini RCBO. However, for the long term success of our industry we need to be patient and follow the guidance of Energy Safe Victoria.
Again, this is not a mandatory recall or due to any fault in our RCBO, just a discretionary action on our part.
We look forward to our exciting range of T8 & T5 lighting due to be released soon as well as having this investigation into the entire Mini RCBO market finalised.
We thank you for your understanding in this matter and please do not hesitate to contact me at any time personally should you wish to clarify any matter.
Mr Stephen Low
Managing Director